Tech Process Team Lead

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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us

As a Tech Process Team Lead, you will be responsible for supporting our partners on the payment processing and facilitation on monetized Google products.

A Tech Process Team Lead collaborates closely with operations, engineering, and finance groups to create or document technical solutions and resolve partner issues through technical troubleshooting.

*Position Responsibilities *

• Manage a team of tech process analysts and quality analyst
• Manage team workload to ensure even distribution of responsibilities and provide development opportunities
• Establish, maintain, and improve processes, training, and feedback mechanisms to ensure team KPIs are met
• Provide effectiv...