Tech Lead

Lead the technical delivery of Dynamics 365 Customer Engagement solutions, ensuring alignment with business objectives, technical standards, and governance processes.

Duties and responsibilities:

Project Planning & Delivery

• Define technical work items and dependencies for CRM features and functionalities.
• Align with the Project Manager on business outcomes, delivery timelines, and scope changes.
• Maintain and update build plans in accordance with project milestones and governance processes. 

Technical Leadership

• Review infrastructure, security, and solution designs for scalability and compliance.
• Evaluate functional and non-functional requirements, test plans, and Requirements Traceability Matrix (RTM).
• Lead resolution of technical issues during SIT and UAT phases.
• Conduct code reviews to ensure quality, performance, and security standards.
• Provide technical mentoring to deve...