Full-time
Team Manager - Client Services
Posted by HSBC • ciudad de méxico, ciudad de méxico, Mexico
About the Role
Join HSBC Global Payments Solutions (GPS) as part of our Enablement management group, within our Client Implementation team. At HSBC, our Client Connectivity team are dedicated to enhancing client experiences and driving growth through seamlessly onboarding our cutting-edge Global Payments and Liquidity Solutions.
The role of Client Services is key to shaping global and local client relationships by managing multiple payments and liquidity projects to successful completion. You’ll be at the forefront of maintaining GPS products for existing bank clients, ensuring seamless transitions, driving satisfaction, and supporting excellence.
Role responsibilities:
Provide support on maintenances required for existing bank client base, utilizing your knowledge of SME Payments, Liquidity, ERP, and Regulatory Solutions.
Coordinate Product and Channel fulfilment by ensuring that products and services are delivered in accordance with the scope outlined in the Statement of Work.
Suppor...
The role of Client Services is key to shaping global and local client relationships by managing multiple payments and liquidity projects to successful completion. You’ll be at the forefront of maintaining GPS products for existing bank clients, ensuring seamless transitions, driving satisfaction, and supporting excellence.
Role responsibilities:
Provide support on maintenances required for existing bank client base, utilizing your knowledge of SME Payments, Liquidity, ERP, and Regulatory Solutions.
Coordinate Product and Channel fulfilment by ensuring that products and services are delivered in accordance with the scope outlined in the Statement of Work.
Suppor...
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