About the Role
Technology is evolving at lightning speed. At Telenet Group, we don't just keep up with the pace; in all our enthusiasm, we drive it forward. We are in tune with the changing expectations of our customers and our people. You’ll join an environment that nurtures your talents, values your strengths, and helps you grow. Keeping us ready for tomorrow, whatever comes our way.
At Telenet, we’re transforming how customers engage with us. The Chat Platform, including our GenAI-powered Customer Assist chatbot, is becoming one of our most important service channels – smart, scalable, and increasingly AI-driven.
As Team Manager of the Chat Platform, you will lead the team that owns this strategic domain. You’ll work at the intersection of digital, AI, service design, and business transformation. If you want to build the future of our Chat Platform & Customer Assist - and influence how millions of customers interact with us - this is the role. We are not looking for...
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