Team Leader

Dollarama is hiring a full-time, permanent Team Leader at their store in Hamilton, Ontario (L9C 5R8) . This role starts at $18.60/hour and involves leading store associates, overseeing daily operations, and maintaining Dollarama's high standards for customer service and merchandising.

Responsibilities

• Leading and supervising store associates, providing guidance and support
• Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments
• Ensuring excellent customer service standards are met
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Implementing and maintaining visual merchandising standards based on company strategy
• Addressing customer complaints and resolving issues promptly
• Ensuring store safety and cleanliness standards are met and contributing to their maintenance
• Performing cash managem...