Time Type:
Full Time
Key Tasks & Deliverables:
Operational and Team Management:
Oversee assigned countries migrated into MNL ISSC Customs team.Strategize to drive process optimization, accountability, and ownership Monitor team and individual performance and ensure that performance is within expectation (based on defined SLA)Provide guidance on process design and optimizationPropose process changes where needed to drive efficiency and improve executionAct as an ambassador of BSS MNL ISSC.Prepare and present performance report to internal and external stakeholdersQuality and compliance responsibilities under NDA / attention given to predetermined processes, SOPsWork closely with the associates to increase productivity and assist in creating positive working relationships with all stakeholdersMaintain all areas of Health and S...