Full-time

Team Lead, Call Center Operations

Posted by TaskUs • tijuana, tijuana, Mexico

📍 tijuana, tijuana 🕒 March 01, 2026

About the Role

A leading digital services provider is seeking a Team Lead to mentor and develop high-performing teams. The ideal candidate will have at least one year of experience in people management within the BPO or call center industry and possess strong analytical and problem-solving skills. Responsibilities include establishing team goals, ensuring KPIs are met, and leading through transitions. This position is based in Tijuana, Mexico, and requires an open schedule to meet client needs. #J-18808-Ljbffr

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