Team Coach - Contact Centre - Devizes

Team Coach - Contact Centre - Devizes, SN10 2AZ, United Kingdom

As a Team Coach,youllrecruit,leadand inspire a team of Customer Service Advisors, bringing out their best through your natural coaching style.Youllempower your team to consistently deliver outstanding customer service while meeting key businessobjectives, fostering a culture of continuous improvement and high performance.

Youllplay a pivotal role in shaping team success by driving improvement initiatives, delivering clear and impactful communications, and building strong connections across the wider business. As a visible and influential representative of the Contact Centre,youllensure your team feels informed, motivated, and aligned with organisational goals.

This is a hybrid role offering flexibility. The Contact Centre Team Coaches typically spend acouple of daysin the officefor meetings andon-site presence to support new starters and provide hands-on coaching where needed.

Your broader ...