About the Role
The Process Intelligence Analyst plays a key role in uncovering insights from operational data to improve business processes and enable automation. This position involves analyzing process flows, identifying inefficiencies, and supporting data-driven decision-making using advanced process mining and analytics tools.
Key Responsibilities:
Collect, clean, and prepare data from ERP, CRM, and other enterprise systems for analysis;
Identify bottlenecks, compliance deviations, and improvement opportunities;
Develop dashboards and reports to communicate findings to stakeholders;
Work closely with business units to understand process challenges and requirements;
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