System Support Engineer L1

Job Overview:

• Experience in Customer Support with an enterprise software organization.
  
• Experience with Linux or UNIX administration (Clustering, High Availability, Load
  Balancing, etc.).
  
• Hands-on experience in managing web servers (Apache, Tomcat, JBoss).
  
• Elementary database (SQL Server, MySQL, Oracle) operational knowledge.
  
• Proficient with Scripting or other programming languages.
  
• Hands-on experience on ticketing tools (Jira / Freshdesk).
  
• Readiness to work shifts and/or be on call and/or put in extra hours for task closure.
  
• Excellent verbal, written, presentation and interpersonal communication skills.
  
• Fast learner who can pick up new technologies.
  
• Capable of working with a cross-functional team to solve business and technical
  problems.
  
• Ability to make complex technical matters easy-to-comprehend for...