full_time
System Engineer - ( L3 End-to-End support expert)
Posted by Cuculus GmbH • Bengaluru, Karnataka, India
About the Role
Shape the utilities market of the future with us!
The System Engineer will be responsible for managing, deploying, and supporting cloud-based and on-premises infrastructure. This role involves Kubernetes-based application support, cloud environment management, project deployments (including HA & DR setups), and ensuring SLA compliance for enterprise-scale AMI projects.
What is the role about?
Role Summary:
Level 3 Support end to end provides expert-level technical and manufacturer support, responsible for resolving complex, critical issues and supporting backend, cloud, and infrastructure operations across platforms.
Key Responsibilities
- Perform deep root cause analysis for complex technical issues.
- Develop, test, and deliver fixes, patches, hotfixes, and upgrades.
- Handle security, performance, scalability, and reliability issues.
- S...
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