About the Role
Experience : 6 Months to 2 Years
Job Location : Ahmedabad Office
Required Skills :
• Minimum 6 Months of experience in IT desktop or technical support role.
• Strong knowledge of Windows, Ubuntu/Linux and macOS environments.
• Proficiency in Wi-Fi and LAN configuration and basic network troubleshooting.
• Basic knowledge of Linux commands and shell operations.
• Understanding of system hardware components and troubleshooting techniques.
• Familiarity with ticketing tools (e.g., Jira, ServiceNow, Freshservice, etc.).
• Awareness of firewall concepts, VPN, and endpoint security tools (advantage).
• Good communication and problem-solving skills.
• Ability to work independently and within a team environment.
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