About the Role
The Systems Access – Management and Administration role is responsible for managing credentials for MasTec client systems and supported platforms. This position requires technical expertise, strong troubleshooting and analytical skills, and effective communication to deliver high-quality service to both internal and external customers.
The ideal candidate is well-versed in systems engineering principles and has a solid understanding of enterprise systems architecture, deployment, and integration. Prompt issue resolution is essential to minimize downtime and maintain business continuity.
Responsibilities
Manage service requests for access credentials to MasTec client systems and platforms.
Support internal (MasTec employees) and external (approved vendor personnel) customers.
Vet service requests based on strict criteria, prerequisites, and requirements.
Collaborate with stakeholders to ensure requests meet processing standards.
Monitor processes, proactively identi...
The ideal candidate is well-versed in systems engineering principles and has a solid understanding of enterprise systems architecture, deployment, and integration. Prompt issue resolution is essential to minimize downtime and maintain business continuity.
Responsibilities
Manage service requests for access credentials to MasTec client systems and platforms.
Support internal (MasTec employees) and external (approved vendor personnel) customers.
Vet service requests based on strict criteria, prerequisites, and requirements.
Collaborate with stakeholders to ensure requests meet processing standards.
Monitor processes, proactively identi...
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