System Administrator / Desktop Support

Job Description

Role Overview

This is a dynamic opportunity for an experienced Systems Administrator / Desktop Support professional to cover a vital three-month period while a key team member is on paternity leave. The role sits within a small, collaborative IT team that works closely with users across the business. You’ll be responsible for providing Level 2 to early Level 3 support, managing endpoint devices, troubleshooting user issues in person, and ensuring the smooth operation of business-critical systems.

The work is varied and hands-on, ranging from laptop builds with Intune and Autopilot through to troubleshooting networking issues, supporting internal applications, and acting as the escalation point beyond a Level 1 service desk. You’ll regularly engage with stakeholders face-to-face, interpreting user needs and applying practical solutions in real time. Some light travel to satellite sites (approx. once a month) w...