About the Role
Are you fluent Swedish speaker with a passion for fashion?
Are you willing to work as a Swedish Customer Support Representative for Zalando, a leading European online retailer of shoes, clothes and beauty products, which connects customers and brands in 25 countries?
What you will do:
- Communicating through chat & phone with customers
- Answering how-to questions
- Troubleshooting customers' issues
- Create amazing experience that customers value
Requirements
The role of a Swedish Customer Support Representative requires:
- Native level of Swedish
- Advanced level of English
- Great communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- EU Passport holder
Benefits
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