Full-time

SVCS CUSTOMER OPS SUPPORT 2

Posted by Xerox • Monterrey, Nuevo Leon, Mexico

📍 Monterrey, Nuevo Leon 🕒 March 03, 2026

About the Role

General Information

City Monterrey State/Province Nuevo León Country Mexico Department SERVICE DELIVERY MANAGEMENT Date Tuesday, January 20, 2026 Working time Full-time Ref# 20037778 Job Level Individual Contributor Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT

Description & Requirements

About Xerox Holdings Corporation
At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture.

Responsible for all aspects of the operations of a managed services contract. Manages the delivery of contracted services to clients to ensure that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met...

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