About the Role
POSITION OVERVIEW:
Lead employees to ensure customer satisfaction by moving all shipments on time and damage free
ESSENTIAL FUNCTIONS:
Lead, manage, educate and develop company employees focusing on retention and growth
Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
Communicate job assignments coordinating with all employees ensuring direction is clear and concise
Monitor service freight and ensure cut time compliance
Monitor, analyze and address all opportunities to cut costs...
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