Support Technician Kirk IT

Kirk IT is looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and assist our customers install applications and programs.

If you are a motivated, customer-focused professional looking for a new challenge and meet the following guidelines, please send your resume for review.

Excellent verbal and written communication skills, be a self-starter and highly motivated, have excellent time management skills and enjoy working in a fast-paced environment with a diverse group of customers.

Requirements

• Experience providing technical support to end users, desktops, applications, and peripherals with a willingness to learn new things
• Excellent knowledge of Microsoft Windows 10 & 11
• Managing customer support requests, providing on-going proactive and reactive support
• Ability to manage Active Directory, Group Poli...