About the Role
Our NielsenIQ Enterprise Platforms team ensures the strategy, design, delivery, deployment, maintenance and support of our corporate technologies is best-in-class. More than 30,000 global employees rely on our team to support the systems and tools integral to NielsenIQ’s success.
We are a forward-thinking organization targeting current technology that enables our employees to be efficient using best practices.
The Support Specialist is responsible for providing technical support to users through the analysis and resolution of technical problems. In this role, support is for Workstation support ( Windows), Microsoft 365 (M365) applications, including M365 Online, OneDrive, Teams, SharePoint, Power Platform, and Audio-Visual support etc.
What you’ll do:
Provide L1 and L2 support for Laptops/desktops
Provide L1 and L2 support for Windows, M365 platform, Network, Wi...
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