Full-time

Support Services Engineer

Posted by Rain Bird Corporation • Spain, Spain, Spain

📍 Spain, Spain 🕒 February 21, 2026

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About the Role

Responsibilities
Provide proactive and reactive remote customer service and communications to customers, distributors, and internal personnel.

Perform remote troubleshooting on Central Control software and hardware via chat, email and/or phone.

Track, report, and follow up on product and technical issues using established escalation processes.

Assist or coordinate a robust order delivery completion, providing summary of work to the Service Management.

Implement projects to drive efficient improvements in service delivery.

Manage customers to drive on time service plan renewals.

Support ‘for fee services’ aimed at enhancing customer experience with Rain Bird products, to include database migration, flow management, mapping, agronomic consultation and hardware preparation.

Prepare and conduct training both remotely and in a classroom environment.
 Qualifications Degree in ...

Job Details

Location Spain, Spain
Job Type Full-time
Category Computer Occupations
Posted February 21, 2026
Deadline April 02, 2026

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