Support Incident Engineer (Linux)

Fintech industry

Full-time

Edinburgh UK, 4 days per week on-site, one remote.

Role Responsibility

1. You will have complete ownership of ensuring that changes are fully completed and any affected services are restored.
2. You will identify process improvements for change implementation and weekend checkouts; aid is incident management and root cause analysis.
3. Provide ongoing operational support for the Aladdin infrastructure. Supporting and fixing both batch processing and interactive user applications to ensure the high availability of the Aladdin Environment
4. Uses various tools to conduct analysis on system performance, root cause diagnostics, and systems’/applications’ design to understand and improve the operating quality of production environments.
5. Engage in clear and concise communications both verbally and in writing. Effectively interacts on inciden...