About the Role
Job Title: Support Executive
Location: Toronto, ON, CA (On site)
Duration: Year
Skills: MySQL~Control-M_Workload Scheduling and Automation_Administration
Experience Required: -
Role Descriptions
SQL Skills
Moderate SQL Skills
Ability to perform UPDATE| INSERT| DELETE| and JOIN operations.
Comfortable writing queries for data validation| troubleshooting| and root cause analysis.
Experience querying relational databases (Oracle| SQL Server| MySQL| etc.).
Production Support Experience
Hands on experience supporting applications in a live production environment.
Skilled in incident management| troubleshooting| and triaging issues under SLA timelines.
Ability to collaborate with dev| QA| infra| and business teams to resolve issues quickly.
On Call Readiness
Willingness to support a rotational on call schedule| typically week out of every weeks.
Ability to handle high priority incid...
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