About the Role
Role Description
¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.
Kantar Media is seeking a support engineer to join our offices in Madrid with the following responsibilities:
- To support customers (support level 2/support expert) in the scope of Audience measurement systems (audio matching/watermarking technology) :
- To analyze and to reproduce customers issues, to troubleshoot and to resolve customers through workarounds or technical solutions.
- To follow up issues through ticketing tool through permanent dialog with customers.
- To support customers for the installation and the maintenance of their systems.
- To install and test new product versions and to control that products version are correctly tested prior to release the versions to the customers.
- To write process or informative notes (FAQ, How to, technical notes) related to the set-up, ...
Ready to Apply?
Submit your application today and take the next step in your career journey with Kantar Media.
Apply Now