Full Time

Support Engineer (L3) - ActiveScale

Posted by Quantum Corporation • Ghent, Flanders, Belgium

📍 Ghent, Flanders 🕒 March 03, 2026

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About the Role

Quantum is seeking a highly skilled Level 3 (L3) Support Engineer to join our ActiveScale object storage engineering team. In this role, you will serve as the technical escalation point for complex customer issues, working closely with Support, Engineering, QA, and Product Management to ensure the stability, reliability, and performance of the ActiveScale product line. This position requires deep expertise in distributed storage systems, cloud/object storage architectures, Linux environments, and strong diagnostic ability.
Key Responsibilities
Act as the highest-level support contact for ActiveScale, managing escalations from L1/L2 support and field teams.

Troubleshoot highly complex issues involving object storage, distributed systems, data durability, erasure coding, replication, networking, and system performance.

Use log analysis, tracing, packet captures, and internal debugging tools to identify root causes.
Bug Iso...
                

Job Details

Location Ghent, Flanders

Job Type Full Time

Category Computer Occupations

Posted March 03, 2026

Deadline April 12, 2026

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