Support Engineer L2 - Microsoft Dynamics 365

Job ID******Posted Since15-Apr-****OrganizationInformation TechnologyJob TitleMS Dynamics IT Support ExpertJob TypeFull-timeEmployment TypePermanentLocationHybrid (Remote/Office)About the RoleAs a MS Dynamics IT Support Expert, you will play a critical role in supporting, maintaining, and optimising our suite of Microsoft Dynamics applications (including Dynamics 365, Power Platform, and related integrations).
You'll work closely with business users, developers, and third‐party vendors to ensure seamless operations and continuous improvement.Key ResponsibilitiesProvide 1st to 3rd line support for Microsoft Dynamics 365 (CE, F&O, BC) and related applications.Troubleshoot and resolve issues across the Dynamics ecosystem, including Power Apps, Power Automate, and Azure integrations.Monitor system performance and proactively identify areas for improvement.Collaborate with cross‐functional teams to assist with updates, patches, and enhancements.Maintain documentation and knowledge‐ba...