Support Engineer - External, AWS Marketplace TSO

Come join the AWS Marketplace Team in our mission to change the way enterprise software is bought and sold! AWS Marketplace enables software sellers to reach all AWS customers, and enables AWS customers to easily discover, purchase, and consume software. This rapidly growing business within Amazon Web Services offers a creative, fast-paced, entrepreneurial work environment.

We are looking for an end to end owner that is hands-on and customer-obsessed to join the AWS Marketplace Technical Service Operations (TSO) team. The TSO team owns operational relationships with third-party software providers and peer teams, as well as relationships with Amazon stakeholders. We manage the content acquisition from providers and drive end to end management of content ingestion within Amazon systems including onboarding, coordinating, troubleshooting, file creation and submission, content ingestion, technical support, and quality.

We are looking for a person with strong problem-sol...