Support Engineer

About The Job Support Engineer
We're building a new 24/7 support engineering function and need technical experts who can debug complex cloud and Kubernetes issues. This is NOT traditional L1 support - you'll work directly with our compute platform, requiring deep technical skills similar to a senior system admin.

Location:
Remote

Start date:
ASAP

Languages:
English (required)

Hours:
Must be available during APAC business hours for 24/7 coverage

About The Role
We are looking for someone who thrives on technical challenges, loves debugging complex systems, and can quickly understand how distributed platforms work. You should be the person who can take a vague customer complaint (it doesn't work) and systematically narrow it down to the exact Kubernetes pod, configuration issue, or infrastructure problem.

This is an opportunity to work with cutting-edge compute platform technology while building out an entirely new function fo...