Full Time

Support Consultant - Transportation (Hybrid Work Schedule)

Posted by Quorum Software • Bogotá, Bogota, Colombia

📍 Bogotá, Bogota 🕒 June 16, 2026

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About the Role

Overview
As a Support Consultant, you will join a highly effective global team known for delivering exceptional client support. This role is perfect for growth-focused individuals. You'll have the opportunity to hone your problem-solving skills while learning about software support best practices as you resolve issues rapidly and efficiently in a fast-paced technical environment. A strong passion for customer satisfaction and a commitment to continuous learning are essential.
Responsibilities
Responsible for managing a backlog of customer issues, including the ticket's life cycle, which includes issue triage, documenting software defects, testing, offering resolution guidance and ensuring a positive customer experience by delivering on SLA timelines.
Collaborate effectively with global cross-functional teams, including products, engineering, etc. to resolve customer issues.
Responsible for taking resolved customer issues and curating ...
                

Job Details

Location Bogotá, Bogota
Job Type Full Time
Category Computer Occupations
Posted June 16, 2026
Deadline July 26, 2026

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