Full-time

Support and Deployment Engineer

Posted by Ateme • WorkFromHome, WorkFromHome, Colombia

📍 WorkFromHome, WorkFromHome 🕒 February 25, 2026

About the Role

Project Deployment and Support – LATAM

Location: Bogota, with opportunities to travel across the LATAM region.

Overview: As a key member of our LATAM operations, you will spearhead project deployments, provide technical support, and manage documentation to ensure seamless execution and customer satisfaction.

Project Management

  • deployments, overseeing factory/staging tests, system integration, and interoperability management.
  • Execute system configurations and documentation to meet quality and compliance standards.
  • Collaborate with customer technical staff on-site, conduct site acceptance tests, and resolve implementation issues.
  • Track progress, follow up, and proactively resolve project issues.

Technical Support
  • Provide responsive support via phone, email, and on-site visits to promptly resolve incidents.
  • Analyze technical issues, deliver tailored solutions,...

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