FULL_TIME

Supply Chain Customer Service Associate with German

Posted by PepsiCo • Kraków, Lesser Poland Voivodeship, Poland

📍 Kraków, Lesser Poland Voivodeship 🕒 February 23, 2026

About the Role

Overview

This role is responsible for supporting the Cluster Supply Chain team with general customer service administration, order management and order fulfilment and execution support. Key duties include field supply chain communication with different customers and tasks coordination at national and state levels as well as supporting field SC training programs. It will require a collaboration with all departments supporting SC in terms of solving issues and implementing business actions.


Responsibilities

Functional Responsibilities

Order Management & Order Fulfilment:

  • Capture Order (excl. order validation) – Receive standard order details from sales and capture order in the system (standard and promotion order not including samples/ donations).
  • Change Order – Receive order change request from Sales and update the same in the system.
  • Check pricing.
  • Optimize Logistics – Optimize orders in t...
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