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Full-time

Supervisor, Customer Service, Sea Freight, Surabaya

Posted by DSV • Surabaya, East Java, Indonesia

📍 Surabaya, East Java 🕒 June 17, 2026
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About the Role

Time Type:

Full Time
Work Location: Surabaya, Jawa Timur

Job Descriptions:

  • Monitoring and ensure all inquiries are promptly replied and followed up by team member in timely manner avoiding reminders

  • Monitoring, leading and maintain KPI and milestone achievement to be on the track

  • Review any incoming Invoice from Vendor side

  • Coordinate communication with Customer, Carriers and Overseas offices

  • Responsible to provide quotations as requested by DSV Overseas

  • Monitoring WIP & ACR are properly input in Cargowise 1

  • Encourage team by being a good example to fully comply with rule and regulation set up by management

  • Perform intervention to solve if any trouble or irregularity case

  • Oversee to check and review profit & loss

    • Job Requirements:

  • Diploma / Bachelor’s Degree in any discipline but major in transportation, supply chain and logist...

    • Job Details

    • Location Surabaya, East Java
    • Job Type Full-time
    • Category Supervisors of Transportation and Material Moving Workers
    • Posted June 17, 2026
    • Deadline July 27, 2026

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