Student Services Administrator

Sheffield City Centre

This role provides front-of-house, reception, and student support.

You will answer queries by telephone, email, letter, and in person, or direct them to the management team.

You will handle enquiries from students, parents, universities, and stakeholders, ensure timely responsiveness, resolve issues or refer to management, distribute post, manage the parcel pick-up system, and prepare written correspondence.

You will receive student payments and assist in financial control tasks including credit control, staff expense reconciliation, daily cash and card banking reconciliation, petty cash reconciliation, updating the booking system, and invoice reconciliation and payment requests.

You will order supplies, prepare arrival packs, publish and distribute scheme signage, check returned licence acceptances, perform room viewings, support the Assistant Manager with administrative tasks, work with marketing, and organise on-site social ev...