About the Role
Job Title: Rostering Coordinator
Experience: 1+ Years
Shift Timings: US Shift – 6:30 PM or 7:30 PM IST
Work Model: Hybrid (3 days office)
Role Summary:
The Rostering Coordinator supports schools and districts by onboarding users onto the i-Ready platform. This role involves managing student and staff data, troubleshooting rostering issues, and working closely with educators and internal teams to ensure smooth account setup.
Key Responsibilities:
- Manage and troubleshoot rostering methods (Clever, ClassLink, manual uploads, i-Ready)
- Work with large datasets and Excel to prepare student and staff rosters
- Use Salesforce to manage and track customer cases
- Support educators with account setup and user onboarding
- Resolve customer and technical issues related to rostering <...
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