Full-time
Strategic Workforce Planner
Posted by CGI (PHILIPPINES) INC. • Taguig, Metro Manila, Philippines
About the Role
A multinational corporation based in Taguig is seeking a Workforce Management Agent to ensure effective operation of the Transfer Agency Client Service Desk. You will analyze historical data to forecast workloads, manage staffing schedules, and monitor real-time performance. The ideal candidate has 1–3 years of experience in Workforce Management, analytical skills, and familiarity with relevant tools like Excel and Power BI. This role requires clear communication and adaptability to maintain service levels.
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