Full-time
Strategic Workforce Forecasting & Capacity Planner
Posted by iQor • , , Philippines, , , Philippines, Philippines
About the Role
A leading contact center provider in the Philippines is seeking a Workforce Forecasting & Planning Analyst to ensure strategic goals are met through effective forecasting and planning. The candidate will manage call volume forecasts, provide leadership with risk mitigation plans, and support business decisions with accurate data insights. A Bachelor's degree and prior workforce management experience in a call center environment are preferred for this role.
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