Strategic Professional Services Engineer

About the Role

As a Strategic Professional Services Engineer on the Cross Strategy & Operations Team, you will play a pivotal role in shaping and scaling internal tools and platforms that serve multiple client-facing pods. Rather than focusing solely on writing code, you’ll take ownership of cross-functional programs, coordinate across stakeholders, and ensure that our systems evolve into scalable, maintainable, and impactful solutions.

You will collaborate with engineers, implementation managers, and internal stakeholders to align on priorities, identify opportunities for automation, and ensure the successful delivery of high-leverage tooling and shared infrastructure. Your work will help us operationalize strategic initiatives, reduce delivery friction, and support the broader growth of our Professional Services capabilities.

Your work will directly influence how we optimize client implementations, reduce human error, and create maintainable, future-ready system...