Full-time

Strategic Customer Account Manager - Remote-First

Posted by Assent • Ottawa, ON, Canada

📍 Ottawa, ON 🕒 March 01, 2026

About the Role

A leading sustainability solutions provider in Ottawa is seeking a Customer Account Manager to drive client retention and expansion. The ideal candidate will possess 2+ years of experience in customer service or sales within the SaaS sector. Key responsibilities include building strong relationships with customers, managing renewals, and identifying upselling opportunities. The company offers competitive salary and benefits, along with a hybrid work model. A commitment to diversity and inclusion is a core part of the company culture.
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