Full-time
Strategic Capacity Planner: Forecasting & Scheduling
Posted by Support Services Group • Pasig, Metro Manila, Philippines
About the Role
A global contact center solutions company is seeking a Workforce Management Specialist for its operations in Metro Manila, Philippines. Candidates should have 3-5 years of experience in Workforce Management and a solid background in Capacity Planning. This role involves analyzing staffing levels, producing schedules, and working closely with the operations team to improve delivery processes. The company offers a competitive benefits package and emphasizes growth opportunities in a collaborative environment.
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