Full-time

Strategic Account Manager

Posted by Setra • remote, remote, us, remote, remote, us, United States

📍 remote, remote, us, remote, remote, us 🕒 March 01, 2026

About the Role

responsibilities

:
  • Develop trust / relationships with a portfolio of strategic partners to ensure growth and business continuity.
  • Develop and execute account specific growth plans and strategies at these accounts.
  • Lead pricing initiatives to help Gems Setra achieve margin/price goals on an annual basis.
  • Report progress against forecasts, budgets, targets, and action plans using Customer Relationship Management (CRM) and other tools required.
  • Ensure alignment between our account management strategy and the customer’s top business objectives; timely and effective communication within Gems Setra to the proper groups is key.
  • Conduct regular, extensive contact and follow-up with existing and new strategic customers, regarding all aspects of the overall business relationship.
  • Identify and qualify new opportunities to ensure that we are working the right projects that align with our technology and capab...
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