Full time

Strategic Account Manager

Posted by Agility • Nairobi, Nairobi County, Kenya

📍 Nairobi, Nairobi County 🕒 February 28, 2026

About the Role

We are looking for a Strategic account manager to play a critical role in building relationships with significant clients. Our ideal candidate should ensure client satisfaction and be able to identify new opportunities to increase sales. As a Strategic account manager, you will represent our company and interact with major clients. So, if you have excellent communication skills with a customer service attitude, we would like to meet you. Ultimately, you should be responsible for achieving sales quota and strategic account targets.


Responsibilities

  • Manage our key accounts portfolio
  • Achieve assigned strategic account objectives
  • Establish strong, long-term client relationships
  • Communicate with major clients on a regular basis and respond to specific queries
  • Suggest solutions and innovative ideas to meet client needs
  • Handle complaints and problems in a timely and effective manner
  • Act as the liaison between key...

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