About the Role
The Store Manager is responsible for overseeing the overall daily operations of the restaurant/café, ensuring profitability, operational efficiency, excellent customer service, and compliance with company policies and Philippine labor regulations. The role involves leadership of both Front-of-House (FOH) and Back-of-House (BOH) teams, financial control, and maintaining brand standards.
Key Responsibilities
Operations Management
Oversee daily store operations (FOH and BOH).
- Ensure smooth service flow during peak hours.
- Monitor food quality, service standards, and cleanliness.
- Implement company SOPs and operational policies.
- Handle customer concerns and resolve complaints professionally.
Ensure store readiness for opening and closing procedures.
Financial & Sales Management
Achieve monthly sales targets.
- Monitor daily sales performance and prepare...
Ready to Apply?
Submit your application today and take the next step in your career journey with Masa bakehouse.
Apply Now