About the Role
Profile
Your main aim will be to meet or exceed store sales and profit targets, managing all resources within the store to provide customers with a leading shopping experience of Sephora by acting as a Sephora Ambassador, consistently exhibit the Company Attitude and Values. Furthermore, you will also be expected to drive the proper execution of established policies, procedures, initiatives, and directives.
You will shine here if you enjoy…
Customer services
Be a role model for customer service and meeting or exceeding customers’ expectations
Drive a service and selling culture in the store
Monitor customer satisfaction and feedback systems to drive continuous service improvement
Store performance and monitoring
• Take full ownership of the store and its commercial success
• Analyze relevant data to probe and challenge the status quo
• Address identified improvement areas
• Escalate issues to t...
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