Store Leader

Role Title Store Leader (Airport) Reports to Airport Manager or Airport Team Leader Location Australia/New Zealand Business unit Retail Updated April 2022 __________________________________________________________________________________ Role purpose To run a profitable Travelex business in line with our gold standards, company Philosophies and operational systems. The Store Leader is responsible for the overall performance of their assigned store, reporting into the Airport Manager or Airport Team Leader. To manage and grow the online fulfilment propositions covering retail stores and onsite ATM’s within the airport. Key accountabilities Grow sales and profitability of the store measured by: • Annual sales and profit growth. Increased on-online/ATM sales. • Customer retention Optimise the Customer Experience measured by: • Following the C.A.R.E selling model to maximise initial sales and future online sales • Social Media-Google reviews- encourage customers to add a Google review, ...