Store Incharge

Position’s Objective:

To manage a store in a profit center capacity in order to achieve budgeted sales and profits and provide superior customer service

Key Responsibilities:

Sales Target Achievement

• To ensure implementation of promotional activities and create awareness of the Fabindia brand
• Identify potential customers and customize selling approach to cross sell/up-sell
• Planning and achieving the daily/monthly Store as well as category sales Targets of the stores
• To track and monitor retail metrices like mystery customer report, footfall, conversion, average bill value etc. and take corrective and timely measures
• Should be able to Gauge customer requirements, bulk orders and fulfillment of same
• Ordering the right product mix to meet customer/store needs.

Customer Service

• To ensure superior customer service at all times