About the Role
Oversee day-to-day station operations, including freight forwarding, customs, and handling activities.
Set and monitor key performance indicators (KPIs) to drive continuous improvement and efficiency.
Champion a customer-first mindset, ensuring reliable, high-quality service at all times.
Manage budgets and financial performance, with accountability for profitability and growth.
Ensure strict compliance with operational standards, customer requirements, and regulatory obligations.
Align local station operations with the organization’s global strategy and adapt effectively to local market conditions.
Build and lead a high-performing team culture across export, import, and handling departments.
Handle key administrative matters and vendor negotiations within authorized limits.
Partner with sales and key account teams to strengthen client relationships and support business development effor...