Staff Software Engineer (Service Engineer)

As the number of cyberattacks and digital threats continue to grow, our world needs more passionate and innovative individuals who seek to be trailblazers in and shapers of the rapidly evolving cybersecurity landscape.

At Trend Micro, we offer tremendous opportunities that will challenge and equip you to become engineered to do good in whatever path you take. By choosing to be an agent of change, you will be part of an impactful mission that aims to make the world safe for exchanging digital information.

Job Description

• As a Service Engineer you will be responsible for maintaining Trend Micro’s products and their high quality throughout the SaaS release cycle, and owning enhancement task(s) to make the product better.

• Together with Technical Support Team(DPE/CSM) you will directly contact to our major customers in Europe and you are expected to provide quality solutions and customer satisfaction.

• Analyze, isol...