Sr. Unit Manager (Operations Manager)
Posted by Capital One • Philippines, Calabarzon, Philippines
About the Role
Overview
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Sr. Unit Manager (Operations Manager)Summary:
To manage an Operations sub-function of Capital One Philippines. To implement policies and to identify opportunity areas to ensure sub-functional efficiency.
To be responsible for managing a team of supervisors/professionals. To maintain partnerships across the organization to further the sub-function’s goals.
General Responsibilities:
Operational performance. Provides periodic performance data to the Department Operations Manager by analyzing daily, weekly, and monthly performance trends; Inspects data accuracy on team reporting (. DID and HR roster);
Process improvement. Conducts scheduled and random audits to ensure compliance with all applicable laws and regulations; Identifies opportunity areas and implements strategies in collaboration with other st...
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