About the Role
**JOB DUTIES:
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & softwareDevelop and share knowledge
**YOU MUST HAVE:
- Some experience in the field
- Advanced English levelPositive Attitude
**WE VALUE:
- Experience in the industry is preferred
- Good interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Demonstrated experience with Knowledge Management & Call Center ManagementGood administration skills
LI-AM2
LI-HYBRID
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & softwareDevelop and share knowledge
**YOU MUST HAVE:
- Some experience in the field
- Advanced English levelPositive Attitude
**WE VALUE:
- Experience in the industry is preferred
- Good interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact
- Demonstrated experience with Knowledge Management & Call Center ManagementGood administration skills
LI-AM2
LI-HYBRID
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