Full-time
Sr. Technical Representative, IT Operations
Posted by Convergys • Mandaluyong, Metro Manila, Philippines
About the Role
Sr. Technical Representative, IT Operations page is loaded## Sr. Technical Representative, IT Operationslocations: PHL Mandaluyong City - Shawtime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 2, 2026 (1 day left to apply)job requisition id: R Job Title:Sr. Technical Representative, IT OperationsJob Description**Responsibilities**Assist all end users with general computer operation and desktop application software questions and problems. Troubleshoot end user PC problems of all moderate complexity, often requiring examination of underlying PC, OS, configurations and application software. Responsible for correcting any problem with technical equipment at a call center site. Responsible for the operation, installation and configuration phase of desktop computer equipment. Provide telephony support in performing installation and troubleshooting on telephone sets, voice mailboxes, PBX, ACD positions, CSU/DSU, voice and data multiplex...
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