Sr. Supervisor, Training

• With at least 1-3 years of experience as a Sr. Supervisor, Training.
• Amenable to work onsite in Alabang 1, Muntinlupa, Philippines
• Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations
• Ability to mentor, coach, and provide direction to a team of employees
• Willingness to work a flexible schedule

What's in it for you?

• Day 1 HMO
• Competitive Compensation

Essential Functions/Core Responsibilities:

Training Development and Execution:

• Design and develop training programs and materials tailored to the needs of the organization and its clients.
• Execute training sessions, workshops, and seminars for new hires and existing employees.

Performance Monitoring:

• Evaluate the effectiveness of training p...